PSP ยท NON-ACCREDITED PROFESSIONAL DEVELOPMENT
Non-accredited PDPersonal Safety Program
Occupational violence and aggression is a recognised psychosocial hazard, not a test of individual temperament. The Personal Safety Program gives frontline workers, lone operators and anyone who deals with the public the practical capability to stay safe: to read a situation early, de-escalate it, and protect themselves if it escalates anyway.
It combines discussion-based learning with hands-on physical skills, and it is built around your workplace, whether that is real estate, community services, education, healthcare, or any setting where people work alone or in someone else's space. Physical response is always framed as a last resort, using only reasonable and proportionate force consistent with the law.
What the program covers
1. Environmental safety
Identify and control personal safety hazards in your work environment. Environmental scanning, the risk management process, safe exits, and taking control of the spaces you work in.
2. Personal safety
Control personal safety risks, trust your intuition and recognise unsafe behaviours. Safe positioning, communication, planning, personal presentation, and self-defence fundamentals.
3. Responding to escalation
Tools and techniques for de-escalation before a situation peaks: choice of words, tone of voice, body language, and setting clear professional boundaries.
4. Responding to emergencies
What to do when a situation is already out of control. The fight, flight or freeze response, creating distance, evacuation, calling for help, and last-resort physical protection.
Every module includes practical work. Participants practise stances, blocks and escapes in a supported environment, building the confidence to act under pressure. The program also covers self-care and recovery, because staying safe at work is about more than the moment of an incident. Delivery is practitioner-led by the highly qualified Apex team, using a guided reflection approach so the skills carry back to the job.
Audience
Frontline staff, lone and remote workers, teams
Duration
Modular: half-day to multi-session
Delivery
On-site workshop, discussion plus practical drills
Outcome
Apex Certificate of Attendance (non-accredited)
Bring the Personal Safety Program to your team
The program is scoped and quoted per engagement, built around your workplace, your people, and the situations they genuinely encounter. Tell us your team size and setting and we will tailor it.
Enquire About This ProgramDeveloped with the expertise of Martial Fitness Australia and Crosse Training.
The Personal Safety Program is a non-accredited professional development program delivered by Apex Learning and Development, RTO 46324. It is not nationally recognised training and does not lead to a qualification or statement of attainment. See our other Health, Safety and Wellbeing programs.